Develop and maintain daily, weekly and monthly operational analysis as it relates to volume, efficiencies, cycle time, quality, and service.
Report on operational metrics, conduct data and business analysis, and present summary of findings to management in a clear, concise, convincing, and actionable format.
Create and maintain daily operational scorecards to track and report on KPIs; assist in volume forecast and capacity planning as needed.
Provide support and maintenance to existing management information systems (MIS).
Generate and distribute management reports in accurate and timely manner.
Provide strong reporting and analytical information support to management team.
Understand customer problems and provide appropriate technical solutions.
Analyse business information to identify process improvements for increasing business efficiency and effectiveness.
Establish a strong relationship with Team Managers and management through a demonstration of industry knowledge and of the business issues at hand
Analyse current business processes and make recommendations for improvements
Maintain thorough understanding of data and information resources
Maintain a status on all projects and proactively communicate with management and customers.
Qualification
Mandatory Qualification and Experience:
Bachelor’s degree in Business Administration, Finance, Accounting, Economics, or a related field required; Master’s degree preferred
Analytical experience required
Strong ability to analyse raw data, draw conclusions, and develop actionable recommendations
Sound business decision-making ability
Ability to handle multiple projects simultaneously
Ability to communicate with people of various technical and business backgrounds
1-3 years of experience in the MIS prior role preferred.
Benefits/Salary
As a full-time position (contractual), we offer a competitive salary (salary will be negotiated as per qualification and expertise), complete benefits project, including comprehensive, affordable health care through medical, disability insurance and work/life benefits to help you maintain a good balance.
